There is a lot to discover online and we're getting it to you faster!
ShockWare is a powerful Internet Provider that has been serving up online
experiences to rural Alberta for over a decade. We also have been keeping your
site up and running with our web hosting services and ensuring that you stay
connected with your friends, family and colleagues via our trusted webmail.

The tweaking and polishing never ends...
In our industry changes come quickly, but since we've built our powerful network
from our own backbone, we're always on top of it. We don't lease our backbone
pipes from larger companies which allows us to improve and strengthen our grid
all by ourselves. We've recently improved our backbone with "GigaFiber"
(that's geek for "Wow that's fast!") This upgrade is free to our current community
members (click here to upgrade) and is delivered to newcomers right away.

New Improvements and shiny features abound!
Along with our fancy new logo and hip new site that will continue to grow as
features are completed, we are working on a few new things that will continue to
improve the way you connect and stay connected. It's true, we never sleep!

We don't own shovels, but we can fly... sort of!
We partner with municipalities and farmers to add antennas to existing structures.
They talk to you wirelessly via a speedy antenna & modem we install in your home.
No digging up your award winning roses, we promise.

Here is a map of our coverage area that is always growing ...

So close you can smell the Internet!
You're making the right move and ShockWare is standing by.
Fill out the form and we'll be in contact to get you connected lickity-split.

Did someone refer you to us? They deserve a handshake don't you think?
Include their email in the spot provided and we'll gladly do so.

Do you know someone that's not online but would like to be?
If you refer them you'll get a month free, so spread the word.

We are here to help!

Our users can enjoy the benefits of webmail when they are travelling.
Please visit "webmail.shockware.com" to check your email from anywhere.

Personal web pages can be accessed via "users.shockware.com/johndoe"
and updated by using an FTP client after connecting to "users.shockware.com"

ShockWare Customers can check their Internet Usage by visting This Page

PDF Instructions:     Windows XP Network Setup • Windows Vista Network Setup
                                 Windows 7 Network Setup • Mac OS X Network Setup
                                 Outlook Express Email Setup • Outlook 2007 Email Setup
                                 Windows Mail Email Setup • Windows Live Email Setup

If you are running Windows XP/Vista/7 and your Email software is missing
or you simply want to upgrade to "Windows Live" then click Here
ShockWare contract is available for download by visiting Here

Bigger Speeds = Better Hardware
Not sure if you're getting the most out of our network? Fill out this form and
we'll make sure you have the right hardware installed to handle our new speeds.

Note: We hate spam as much as you do,
so don't worry, we won't share this information with anyone.

Who doesn't like getting something better for absolutely nothing?

Head Office Address
4-929 South Railway St SE
Medicine Hat, Alberta
T1A 2W3

Medicine Hat Phone
(403) 526-1101

Lethbridge Phone
(403) 320-2600

Fax Number
(403) 526-7605

Support Hours
8:30a to 9:00p, Mon
8:30a to 9:00p, Tue
8:30a to 9:00p, Wed
8:30a to 9:00p, Thr
8:30a to 9:00p, Fri
9:00a to 5:00p, Sat

Office Hours are Mon-Fri, from 8:30a - 5:30p • Holiday Hours are from 9:00a - 5:00p
For all other questions or suggestions please E-mail us at wizard@shockware.com